Shipping Policy

                                                           PetHangout Shipping Policy


PetHangout proudly offers *FREE SHIPPING on all orders $49.99 or more.  **Some exclusions apply.

All orders are shipped directly from the manufacturer. The length of time it will take to arrive depends on the
production time of the designer. Most orders ship within 3-4 business days. If ship time is longer than the average 7
days it will be listed in the product descriptions. Please expect to add 2-3 days for holiday orders. Some products will be
charged an extra shipping surcharge.

Below are our shipping charges based on basic US Standard shipping:

Order TotalShipping Charge
$0 - $49.98$9.95 *
$49.99 and upFREE *

*Shipping to Hawaii & Alaska is an additional charge of $19.00

**  Some items are very large or heavy and have additional shipping costs associated with them.    If so, the specific charges will be listed in the details of the item.

Rush Services:

If you need an order rushed, please email us at and we can make arrangements to get your order to you as soon as possible, based on the designers inventory and policies.

Business days are Monday-Friday, excluding holidays.   8:00am - 5:00pm est

Please note:  Shipping charges for some large or heavy packages are based on the weight of the package. The price you are given when placing an
online order is an estimate and it is sometimes necessary for us to adjust the price on your credit card. If you have any questions regarding the cost of shipping,  please contact us at and we will be happy to answer any questions that you may have.